U.S Privacy Notice
[This U.S. Disclosure supplements the information contained in Bosch Global Software Technologies' Privacy Notice and applies solely to all visitors, users, and others of https://www.bosch-softwaretechnologies.com. We adopt this U.S. Disclosure to comply with the U.S. Data Protection Requirements and any terms defined in U.S. privacy frameworks have the same meaning when used in this U.S. Disclosure.]
Bosch Privacy Notice - Highlights/ Notice at Collection
Bosch Global Software Technologies (BGSW) has set out below some important highlights of the Privacy Policy for our website (“”). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Policy below.
- BGSW Website
What personal information do we collect?
We collect various types of information about our users in connection with the services or products provided through the BGSW Website (collectively, the “Services”), including:
- Information we collect directly from you (i.e., when given by you)
- Information we collect indirectly from you (i.e., collected when you use the BGSW Website)
What personal information do we collect?
For more information see Collection of Personal Information and Sources of Personal Information sections below.
We collect various types of information about our users in connection with the services or products, including:
- Information we collect directly from you (i.e., when given by you);
- Information we collect indirectly from you (i.e., collected when you use the BGSW Website)
We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes Identifiers and internet or other similar network activity. The section titled “Collection of Personal Information” contains more information on these categories.
Why do we collect personal information and how is it used?
- Fulfilling or meeting the reason you provided the information.
- Technical administration of Bosch and Bosch affiliate websites, mobile applications and/or services.
- Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
- Administering, maintaining, personalizing and improving Bosch and Bosch affiliates’ mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
- Providing customer service.
- Responding to submitted inquiries and customer service requests and other questions and/or comments.
- Compliance with legal and/or regulatory requirements.
Bosch will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction).
Is personal information shared or disclosed?
Bosch may share your information with:
- Bosch affiliated entities, departments, and teams, as necessary
What are the risks?
- We may transfer your personal information to countries other than the country where you reside. Therefore, your information may be accessible to courts, law enforcement and national authorities in other countries. You can obtain information about Bosch’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described in the Privacy Policy.
- Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the BGSW Website.
What else should you know?
- Your personal information will be stored in India for a period of 21 days and accessible to system administrators for the BGSW Website
- You may contact our Privacy Policy Administrator, as described in the Privacy Policy, with any questions about the collection of your personal information.
- In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
- Any additional choices you may are described in the full Privacy Policy below.
Notice to Canadian Users: Please note that by using the BGSW Website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in our Privacy Policy and summarized above.
BOSCH BGSW WEBSITE PRIVACY NOTICE
Introduction
BGSW (“Bosch”, “we”, “us” or “our”) is pleased to have you (“you” or “your”) visit the BGSW Website and welcomes your interest in the services or products provided through the BGSW Website collectively, the “Services”). This Privacy Policy (this “Notice”) applies to all users of the BGSW Website and the Services, anywhere in the United States, Canada, and their respective territories and possessions.
The protection of your privacy is an important concern to which we pay special attention. We process Personal Information collected during your visit to the BGSW Website and use of Services in compliance with this Privacy Policy and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.
Notice to Canadian Users: Please note that by using the Website/Application and/or voluntarily providing your Personal Information to us, as applicable, you are consenting to the collection, use and disclosure of your Personal Information as described in this Notice. If you do not consent to the processing of your Personal Information in accordance with this Notice, please do not access or continue to use the Bosch Website/Application or otherwise provide any Personal Information to us.
Scope
This Notice covers our treatment of personally identifiable information, as defined by numerous statutes in the United States, and personal information, as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation which we gather when you are accessing, viewing, completing, or using BGSW Website, which we gather while you are accessing, viewing, or completing.
Collection of Personal Information
Bosch Global Software Technologies has collected the following Personal Information from users of the BGSW Website within the last twelve (12) months
Category and Sources of Information |
Examples | How we use it | How we share it |
---|---|---|---|
Category and Sources of Information
Identifiers
We collect this information from our users, website visitors, customers, and business partners. |
Examples
Name, online
identifier, Internet Protocol address, email address, Organisation name, Role |
How we use it
To communicate with you, to understand how our
Users interact with our sites, and to improve our offerings |
How we share it
We share this data with respective Bosch teams, departments, unit or functions – based on your enquiry – to help respond to and communicate with you.
|
Category and Sources of Information
Internet or other similar network activity
We collect this information from our users and customers |
Examples
interaction with the website. IP address
|
How we use it
to understand how our users interact with our sites, and to improve our offerings
|
How we share it
We do not share this data with anyone.
|
BGSW will continue to collect the Personal Information described above. If any additional Personal Information is collected by BGSW, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
BGSW will not collect additional categories of sensitive personal information or use sensitive personal information for additional purposes that are “incompatible with the disclosed purpose” for collection without providing you notice.
Sources of Personal Information
Bosch collects Personal Information from the following categories of sources:
1. Directly from you. For example, when given by you or collected from you through your access to and/or use of the BGSW Website, in context of using the ‘Contact Us’ form on the website. This information includes, without limitation, your name, e-mail address, organization, job title, location/region etc. and any other information you choose to provide us.
2. Indirectly from you. For example, from observing your use of the BGSW Website. The following data may be collected automatically: the website from which you visit Bosch (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to BGSW Website.
BGSW will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
Disclosure, Sale, and Sharing of Personal Information – Past 12 months
Bosch may use, store, compile, manipulate, share and disclose your Personal Information with third parties for the purposes stated above. Your Personal Information is shared with the following third parties:
- Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;
By accessing and/or using the BGSW Website, you consent to the above uses and sharing of your Personal Information in accordance with this notice.
Sales of Personal Information. In the preceding twelve (12) months, BGSW has not sold Personal Information for a business o r any other purpose.
Use of third-party web analytics tools
Bosch may use web analytics tools, such as the Google Analytics web analytics tool, to provide us with an analysis of your use of the BGSW Website, overall use of and traffic on the BGSW Website and other related services. [Google Analytics uses cookies that enable an analysis of your use of the BGSW Website. The information generated by the cookie about your use of the BGSW Website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en.]
Use of social plugins as part of social media.
BGSW Website may use social media plugins (“Plugins”) from social networks like Facebook, Instagram, LinkedIn, Twitter, and Youtube (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).
If you visit a page on the c that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the BGSW Website has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the BGSW Website to your Social Network account.
If you do not wish your data to be transmitted to the applicable Social Network via the BGSW Website, ensure that you are not logged into the Social Network before visiting the BGSW Website, and do not click on any Plugins while on the BGSW Website.
Our websites also uses the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the BGSW Website.
Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.
For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, please refer to their privacy policies.
International Data Transfer
Bosch may transfer your Personal Information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, including, without limitation, Bosch Global software Technologies, when processing, storing, analyzing and otherwise using data. Bosch may also transfer your data to a third party outside the country of origin. Accordingly, your Personal Information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described below.
Children’s Privacy
Bosch Global Software Technologies does not knowingly collect or use any Personal Information from online visitors under the age of 16. Bosch Global Software Technologies does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on BGSW Website from time to time.
California “Shine the Light” Privacy Rights
California’s “Shine The Light” law permits those Bosch Global Software Technologies customers who are residents of California to annually request a list of their Personal Information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any Personal Information with third parties for direct marketing purposes.
Use of links to affiliated sites
The BGSW Website may contain links to other Bosch sites (“Affiliated Sites”). The BGSW Website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Policy, and is governed by the Privacy Policy and any other terms referred to or located on such Affiliated Sites.
Use of external links
The BGSW Website may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any Personal Information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure or other processing of Personal Information by such third parties. For further clarity, this Privacy Policy does not apply to any such third party websites or services; please refer to the privacy statements or policies for such third party websites or services for information about how they collect, use, disclose and protect personal information.
Security
Bosch takes commercially reasonable efforts to ensure that your data collected by Bosch through this BGSW Website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.
How We Respond to Do Not Track Signals
The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals. However, we recognize the GPC.
International Users
This is a U.S. website and service targeted to users in the U.S. and Canada, and the BGSW Website and Bosch Services are subject to U.S. and Canadian laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Services, you are transferring your information to Bosch in the United States. By using the Bosch Services or providing your information to Bosch through the Services you consent to the transfer of your Personal Information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Policy. Accordingly, your Personal Information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described below.
Your Rights – U.S.
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible. We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements.
Dependent on the state of your residence, you may be provided the following rights:
California:
- Right to know what personal information is being collected
- Right to access your personal information.
- Right to correct inaccurate personal information.
- Right to delete personal information
- Right to know what personal information is sold or shared and to whom.
- Right to opt-out of sale or sharing of personal information
- Right to opt-out of processing for the purpose of targeted advertising
- Right to opt-out of processing for the purpose of profiling
- Right to limit the use and disclosure of sensitive personal data
- Right of no retaliation following opt-out or exercise of other rights
Virginia:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to correction inaccuracies in your personal data
- Right to delete your personal data
- Right to obtain a copy of your personal data
- Right to opt-out for the purpose of targeted advertising, sale of data, or profiling
- Right to non-discrimination
- Right to appeal
Colorado:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to correction
- Right to deletion
- Right to opt-out of sale, targeted advertising, and profiling
- Right to data portability
- Right to non-discrimination
- Right to appeal
Connecticut:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to correction
- Right to deletion
- Right to data portability
- Right to opt-out of sale, targeted advertising, and profiling
- Right to Non-Discrimination
- Right to appeal
Utah:
- Right to confirm if personal data is processed
- Right to access your personal information
- Right to deletion
- Right to data portability
- Right to opt-out of sale and targeted advertising
- Right to non-discrimination
- Right to data portability
Nevada:
- Right to request that a company not sell your personal information for monetary consideration
Your Rights – Canada
Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:
a. The right to withdraw your consent to the collection, use or disclosure of your personal information.
b. The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
c. The right to challenge the accuracy and completeness of your personal information, and have it amended, updated or rectified as appropriate.
d. The right to acquire information about Bosch’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our affiliates.
The right to challenge Bosch’s compliance with the applicable Canadian Privacy Laws.
How to exercise your rights
To exercise your rights, please submit a verifiable consumer request or access request, as applicable, to us by either:
- Calling us at (888-43-BOSCH (888-432-6724)).
- Email: privacy.policy@us.bosch.com
You can also ask us not to sell or share your personal information via the “Your Privacy Choices” link at the footer of our website.
To assist Bosch in processing your request when exercising your rights, supply the following information:
- Full name
- Phone number
- Address
- Any information you can provide about your previous contact with Bosch (e.g., contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)
Only you (or in case of a California resident, an authorized agent authorized by you to act on your behalf – see Section XXIII, Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use Personal Information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
Response timing and format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales: Opt-Out and Opt-In Rights
Bosch does not sell your personal information to third parties for money. However, Bosch engages in online advertising practices (and certain analytics or similar activities) whereby we share personal information with other companies and service providers in compliance with the law in order to deliver more meaningful ads and other communications to consumers, and for other similar reasons provided in this Privacy Notice. These practices may be considered a “sale”, “sharing” or targeted advertising for cross-context behavioral advertising as defined in the CPRA, VCDPA, and other relevant U.S. state laws.
Based on your state of residence and if you are 16 years of age or older, you may have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by submitting a request to us via this email link.
To exercise the right to opt-out, you may submit a request to us via this email link.
To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, VCDPA, and other relevant U.S. state laws, please refer to the “Manage Cookies” link in the cookie banner of the [websites / application].
Authorized Agent
I. California
As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent, we require that you:
- Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
- Verify your own identity directly with us.
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request..
II. Colorado
As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent, we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.
Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office or with CPPA if you reside within the state of California.
Under the U.S.: You may file a complaint with the applicable state Attorney General’s Office or regulatory agency.
Changes to Privacy Policy
Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Policy at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Policy here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Policy in effect at the time of use. By using or navigating around the BGSW Website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Policy in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the BGSW Website. You are responsible for checking the BGSW Website frequently to keep apprised of recent changes.
The effective date of this Privacy Policy in is 1st May 2023
Last modified: 25th September, 2023
Contact:
To obtain more information or to submit suggestions or complaints regarding the processing of your Personal Information, you can contact the Bosch Privacy Policy Administrator.
If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:
Email: privacy.policy@us.bosch.com
Phone: +1 888-43-BOSCH (888-432-6724).